Privacy Policy

Updated on November 30, 2023

Effective date November 30, 2023

This privacy policy describes Tapdesk, Konrad-Zuse-Straße 6A, Bremen 28359, Germany, email: moin@tapdesk.de, phone: +4915142838868, regarding the collection, use, and disclosure of your information that we collect when you use our website (www.tapdesk.de). (the “Service”).

By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.

We may change this Privacy Policy at any time without notice to you and post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days after it is posted on the Service, and your continued access to or use of the Service thereafter constitutes your acceptance of the revised Privacy Policy. We therefore recommend that you check this page regularly.

Information we collect:

We collect and process the following personal information about you:

- Name

- email

- Mobile

- date of birth

- address

- Work address

- Payment information

How we collect your information:

We collect/receive information about you in the following ways:

- When a user fills out the registration form or otherwise submits personal information

- Interaction with the website

- From public sources

How we use your information:

We use the information we collect about you for the following purposes:

- Create an account

- Process payment

- Support

- Manage customer orders

- Side protection

- Manage user account

If we want to use your information for another purpose, we will ask for your consent and only use your information after receiving your consent and then only for the purpose (s) for which you gave consent, unless we are required to do so by law.

How we share your information:

We will not share your personal information with third parties without your consent, except in limited circumstances, as described below:

- Analytics

- Payment recovery services

- Data collection & processing

We require such third parties to use the personal information that we transfer to them only for the purpose for which it was transferred and not to keep it longer than necessary to fulfill the stated purpose. We may also disclose your personal information to: (1) comply with applicable law, regulation, court order, or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to comply with applicable law, regulation, court order, or other legal process to respond to allegations that Your use of the Service infringes the rights of third parties. If the service or our company is merged or acquired with another company, your information will be one of the assets that will be transferred to the new owner.

Retention of your information:

We will keep your personal information with us for 90 days to 2 years after users have terminated their account, or as long as we need it to fulfill the purposes set out in this Privacy Policy. We may need to keep certain information for longer periods of time, such as for accounting/reporting in accordance with applicable law or for other legitimate reasons, such as enforcement of legal claims, fraud prevention, etc. Residual anonymous information and aggregate information that does not directly or indirectly identify you may be stored indefinitely.

Your rights:

Depending on applicable law, you may have the right to access, correct or delete your personal information, obtain a copy of your personal information, restrict or object to active processing of your information, ask us to transfer (port) your personal information to another entity, withdraw any consent you have given to process your data, the right to lodge a complaint with a legal authority, and other rights that under applicable law may be relevant. To exercise these rights, you can write to us at moin@tapdesk.de. We will respond to your request in accordance with applicable law. You can opt out of direct marketing communications or profiling that we carry out for marketing purposes by writing to us at moin@tapdesk.de.

Note that if you do not allow us to collect or process the required personal information or withdraw consent to process it for the necessary purposes, you may not be able to access or use the services for which your information was sought.

Cookies, etc.

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use, i.e. the information we collect using cookies and how that information is used, and how you can manage cookie settings. Cookies are small text files that are used to store small pieces of information. They are saved on your device when the website is loaded in your browser. These cookies help us make the website work properly, make it more secure, provide a better user experience, and understand how the website works and analyze what is working and where improvements are needed.

How do we use cookies?

Like most online services, our website uses first-party and third-party cookies for various purposes. First-party cookies are usually necessary for the website to function properly and they do not collect any of your personally identifiable information. The purpose of the third-party cookies on our website is primarily to understand how the website works, how you interact with our website, to keep our services secure, to deliver advertising that is relevant to you, and overall to provide a better and improved user experience and speed up your future interactions with our website.

Manage cookie settings

You can change your cookie preferences at any time by clicking on the button in the bottom left corner. This allows you to revisit the cookie consent banner and change your preferences or withdraw your consent immediately. In addition, different browsers offer different methods to block and delete cookies used by websites. You can change your browser settings to block/delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using a different web browser, please visit your browser's official support documents.

Safety:

The security of your information is important to us and we will take appropriate security measures to prevent loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, as a result, we cannot guarantee or guarantee the security of any information you submit to us and you do so at your own risk.

Links to third parties & uses of your information:

Our service may contain links to other websites that are not operated by us. This Privacy Policy does not cover the privacy policies and other practices of third parties, including any third party that operates a website or service that could be accessed via a link on the Service. We strongly recommend that you review the privacy policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Complaints/Data Protection Officer:

If you have any questions or concerns about the processing of the information we have about you, you can contact our complaints officer at Tapdesk, Konrad-Zuse-Strasse 6A, email: moin@tapdesk.de. We will address your concerns in accordance with applicable law.